Booking Terms & Conditions

CONFIRMATION

All bookings are provisional until we confirm the booking via email.

 

DEPOSIT

Groups of 8 or more will be required to pay a deposit of £10 per person .This deposit will be deducted from the final bill amount. Any no shows for group bookings may lose their deposit money

 

GUEST NUMBERS

 

CANCELLATION

Deposits are non-refundable should you cancel or move the date of a confirmed booking less than 24hours prior to the booking.  Additionally, should you cancel a confirmed booking on the day; we serve the right to keep the deposit .  Charges apply to both lunch and dinner reservations.

 

MENUS AND DRINKS

Almost all of our dishes are prepared in our kitchens where nuts are used. So any dish may contain nuts or traces of nuts. Kindly ask a member of staff if unsure or for any guidance.

No personal food and drink items to be brought inside the restaurant premises.

Management reserves the right to refuse alcoholic drinks to guests, who are already in high spirits.

TIMINGS

For lunch bookings access the menus is available from 11.30pm until 3.30pm, at which time we will start serving A Ala Carte Menu will be served from 3.30pm

 

If specific timings are required for an event, the management must be informed of these in advance.

 

LOSS AND DAMAGE

We advise all guest, Please do not leave any personal belongings unattended at any time. As management will not be liable or responsible for any loss, theft or damage to your personal belongings.

 

INVOICING AND ACCOUNTS

We accept all major credit cards .

 

 

Offers

In the event of unforeseen circumstances the management reserves the right to alter, amend or foreclose the promotion without prior notice. On arrival kindly confirm the same from the Spreadeagle team .We may change our published rates at any time with or without notice. At certain times of the year our standard rates may not be valid, or be restricted. From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply. Such offers are always subject to availability. Will only apply to certain limited days and may be withdrawn at any time with or without notice.

 

Restaurant Rules

Kindly assist your children at all times during your visit at our restaurant. As management do not take any responsibility or liability for any accident occurred with any unattended children during your visit to the restaurant.

 

We make every effort to have high chair availability for your visit however it is subject to demand and at peak hours we do not guarantee this unless you confirmed this requirement at the time of booking.

 

Menu Changes

We always try and ensure all information given on the website is accurate, but it is subject to change without notice. It is not intended to give rise to any legally binding obligation and may not be considered to make any representation on any matter.

 

Your Status

By Booking through this site, you confirm that:

 

You are legally capable of entering into binding contracts; and

You are at least 18 years old.

 

Customer Responsibilities

When making a Booking via our website you must carefully check the Booking details prior to clicking the “Book A Table” button.

 

 

How the Contract Is Formed

After placing a booking you will receive an auto-generated email message acknowledging your booking has been Pre:booked . You will then receive an email confirming your booking, and any alternative dates or times if we cannot  honor your requested date and time. You must respond to the email confirming the booking details are correct, or the alternative booking date / time are acceptable. Also please inform us of any changes to the booking. Subsequently you will receive another email either accepting the Booking at which point the contract between us is confirmed.

We will contact you should there be any issues with the Booking to do with but not limited to:

 

Availability of Tables

Specific requests you may have made

 

Timing

All transactions are at our discretion. We reserve the right to decline any Bookings and are not obligated to give any reason. In exceptional circumstances we may have to change the Booking details and/or timings for example if we are unable to provide for your Guests needs. In this situation you will have the right to cancel the Booking and if you decide to do so will receive a full refund.

 

 

Thankyou
The Spreadeagle Team