Table Booking Terms & Conditions
1. Booking Confirmation
All table bookings made through our website are provisional until you receive a booking confirmation email from us.
You will first receive an automated email acknowledging your request—this is not a confirmation.
Your booking is only confirmed once we manually review availability and send a confirmation email.
You must reply to confirm the booking details. Without your confirmation, the table will not be secured.
2. Deposits (Groups of 8 or More)
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A deposit of £10 per person is required for groups of 8 guests or more.
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This deposit will be deducted from your final bill.
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Any no-shows may result in the loss of the deposit.
3. Guest Numbers
Please notify us of any changes to your party size as soon as possible.
We reserve the right to adjust seating arrangements or availability if numbers change.
4. Cancellations
Deposits are non-refundable if:
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You cancel or change the date of a confirmed booking less than 24 hours before the booking time.
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You cancel on the day of the reservation.
These charges apply to both lunch and dinner bookings.
5. Menus & Drinks
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Many dishes are prepared in kitchens where nuts are present. We cannot guarantee any dish is free from nuts or nut traces.
Please speak to a team member if you have allergies or dietary requirements.
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No outside food or drink may be brought onto the premises.
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Management reserves the right to refuse alcohol service to guests who appear intoxicated.
6. Dining Times
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Lunch menus are available from 11:30am to 3:30pm.
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À La Carte menu service begins from 3:30pm.
If you have specific timing requirements (e.g., celebrations, events), please inform us in advance.
7. Loss & Damage
Please keep personal belongings with you at all times.
The Spread Eagle is not responsible or liable for:
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Loss
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Theft
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Damage to personal items
8. Invoicing & Payments
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We accept all major credit cards.
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Additional identification may be requested for security purposes.
9. Offers & Promotions
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Offers and promotions may be changed, amended, or withdrawn at any time without prior notice.
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Promotional rates only apply to limited dates and are always subject to availability.
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Please confirm offer eligibility with a member of the team upon arrival.
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Published rates may change without notice and may not apply during peak periods or special events.
10. Restaurant Rules
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Children must be supervised at all times. Management does not accept responsibility for accidents involving unsupervised children.
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High chairs are subject to availability. During busy periods, they cannot be guaranteed unless requested at the time of booking.
11. Menu Changes
We strive to keep all menu and website information accurate; however, all menus, prices, dishes, and details may change without notice.
Website content does not constitute a binding representation.
12. Your Status
By making a booking, you confirm that:
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You are legally capable of entering into a binding contract.
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You are at least 18 years old.
13. Customer Responsibilities
When making a booking online, you must:
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Carefully check all booking details before selecting “Book A Table.”
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Respond to your confirmation email to verify that the details are correct, or that offered alternative times are acceptable.
14. How the Contract is Formed
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You submit a booking request.
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You receive an auto-generated email acknowledging your request (not a confirmation).
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You then receive a manual confirmation email, detailing availability or alternative options.
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You must reply confirming the booking details.
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Once we send a final acceptance email, the booking contract is formed.
We may contact you if there are issues such as:
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Table availability
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Specific requests
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Timing conflicts
All bookings are accepted at our discretion.
We may decline a booking and are not required to provide a reason.
In rare circumstances, we may need to change booking details or times.
If this happens, you may cancel, and any deposit will be fully refunded.
Thankyou
The Spreadeagle Team